Question 403General Subjects - 1st Asst/Chief

70% to pass

A performance appraisal (employee evaluation) is the process used to determine what extent an employee is performing a job in the way that is was intended to be done. Properly done and in the interest of employee development, what should be the focus of the appraisal?

AThe appraisal should be conducted without the benefit of an interview as this process often causes discomfort for the employee and the supervisory manager.
BIt should focus only on past performance with an emphasis on shortcomings so that the employee fears for the future.
CAlthough it should examine all aspects of past performance, it should be constructive and future oriented with an eye towards the path to improvement.
DIt should focus on the positive and totally ignore any past shortcomings so that the employee can maintain positive self-esteem.
AI Explanation

The correct answer is C. A performance appraisal should be constructive and future-oriented, with a focus on all aspects of past performance and a clear path for improvement. The purpose of a performance appraisal is to provide feedback to the employee, identify areas for growth and development, and set goals for the future. It should not be punitive or solely focused on past shortcomings. A constructive, forward-looking approach helps the employee understand their strengths, weaknesses, and the steps they can take to enhance their performance. The other options are incorrect because: A) Excluding the employee from the appraisal process defeats the purpose of providing feedback and engaging the employee in their own development. B) Emphasizing only past shortcomings is demotivating and fails to capitalize on the employee's potential. D) Ignoring past performance entirely does not provide the employee with a clear understanding of their strengths and areas for improvement.

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